Workshop Important Notes

Rescheduling
- Within 2 working days after payment: you can change details such as date, time, materials, or style.
- Urgent reservation: once confirmed, no changes are accepted.

Early Arrival, Tardiness, and Overtime
- Up to 30 minutes early is allowed; please contact us in advance to confirm if we can accommodate. No additional charge.
- Tardiness: No makeup time is provided; the workshop duration will be shortened accordingly.
- Overtime: If the workshop exceeds the included hours, an extra fee of HK$50 per half-hour will be charged for every half-hour (any part of a half-hour counts as a full half-hour).

Absence (No Show)
- Definition: Arriving 2 hours or more late.
- Refunds: No refunds for any paid fees.
- Responsibility for Follow-up Arrangements: If absent, you must reply within 7 working days on how to proceed. If this deadline is missed, it will be considered a waiver of ownership of the materials and the paid fees.

- Options for follow-up arrangements:
1. Pick up materials: If you wish to collect the prepared leather materials, you can arrange a time to pick them up in person, or pay for shipping to have them mailed on the nearest mailing date.
2. Reschedule: If you want guided instruction and to craft by hand, an additional HK$600 fee applies, and you can schedule within the remaining available dates within one month.
3. Commission work: If you want us to complete the work on your behalf, an additional HK$400 fee applies, and you can pick up the finished product after 14 working days.