Privacy Policy

Bara Asah Workshop (“we,” “us,” or “our”) is committed to safeguarding the privacy and security of the Personal Data we collect, hold, and process. We adhere to the principles and requirements of the Personal Data (Privacy) Ordinance of the Hong Kong Special Administrative Region ("the Ordinance") to ensure that your Personal Data is handled responsibly, transparently, and in compliance with applicable laws.

This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your Personal Data. It aims to inform you of your rights, how you can exercise them, and the measures we have implemented to protect your information. By engaging with our services or providing your Personal Data, you acknowledge and agree to the terms outlined in this Privacy Policy. We encourage you to review this policy periodically for updates.

1. Information We Collect
To fulfill your order, we must collect certain information, such as your name, phone number, email address, postal address, payment information, and the details of the product you’re ordering. You may also choose to provide us with additional personal information if you contact us directly.

2. Why We Need Your Information and How We Use It
We rely on various legal bases to collect, use, and share your information, including to fulfill your orders and to comply with legal obligations, court orders, or legal claims, such as retaining purchase records as required by law.

3. International Data Transfers and Cross-Border Data Processing
As our operations are global, your personal data may be transferred to, stored, and processed outside of your country, including countries that may not have data protection laws equivalent to those of Hong Kong. When we transfer your data internationally, we implement appropriate safeguards such as standard contractual clauses, privacy shield mechanisms, or other lawful transfer methods to ensure your data remains protected in accordance with applicable privacy laws.

4. Your Data Privacy Rights
Depending on your jurisdiction, you may have rights regarding your personal data. If you wish to exercise any of these rights, please click Here to contact us. These rights include:

- The right to access the personal data we hold about you;
- The right to request correction or deletion of your data;
- The right to withdraw consent at any time;
- The right to data portability;
- The right to object to or restrict certain processing activities;
- The right to lodge a complaint with a data protection authority.

5. Information Sharing and Disclosure
We share your personal information solely in limited and lawful circumstances, including but not limited to:

5.1 Engagement of Trusted Service Providers
We may disclose your information to reputable third-party vendors and service providers that perform functions on our behalf, such as shipping, payment processing, or customer support. Such disclosures are limited to what is necessary for these entities to fulfill their contractual obligations.

5.2 Business Transfers and Mergers
In the event of a sale, acquisition, merger, or transfer of assets involving our business, your personal information may be transferred as part of that transaction, subject to applicable legal and regulatory requirements.

5.3 Legal obligations
We may disclose your information when we believe in good faith that such disclosure is reasonably necessary to:
- Respond to legal processes or government requests;
- Enforce our agreements, policies, and terms;
- Prevent, investigate, or address fraud, security issues, or technical problems;
- Protect the rights, property, and safety of our customers, our business, or others.

6. Data Retention
All Personal Data that has been collected from you will only be stored for a duration that is relevant to the purpose for which it was processed and for as long as required by applicable law. Typically, we keep your data for 7 years.

7. Photo and Video Recording of Events
We reserve the right to record and capture photographs, audio, video, and other forms of documentation of our products, activities, and events. By participating in our events or activities, you acknowledge that these recordings may be used for promotional purposes, including marketing, advertising, and other related uses, now and in the future.

If you do not wish to be recorded or have your images or likeness used for promotional purposes, please inform us in advance. Your participation implies consent to such recordings and their use unless explicitly stated otherwise.

8. Links to Third-Party Websites
Our website may contain links to external sites operated by third parties. We have no control over the content, privacy practices, or data collection methods of these third-party websites. We recommend that you review the privacy policies of those sites to understand how your personal data may be collected, used, or shared by third parties.

9. Use of Cookies
By using our website, you consent to our use of cookies, IP addresses, and other tracking technologies to collect website usage data and enhance your online experience. Cookies are small data files that are placed on your device by websites you visit or emails you open. They are widely used to ensure the proper functioning of websites and to gather business and marketing insights.

We utilize cookies on our website to remember visitor preferences. These cookies enable the website to customize its behavior and appearance based on your preferences, such as your preferred language.

You may choose to refuse cookies by adjusting the settings in your internet browser; however, please note that disabling cookies may limit some features or functionalities of the website.

10. Changes to the Privacy Policy Statement
We reserve the right to amend this Policy periodically. Any revised version will be posted on our website with an updated effective date, ensuring that you are always informed about the types of information we collect, how we may use that information, and whether we disclose it to third parties. By posting such updates, we consider this to be sufficient and adequate notice. Your continued use of our products or services following any modifications will constitute your acceptance of and agreement to be bound by the revised Policy.

11. Language Version
In the event of any inconsistency or discrepancy between the Chinese and English versions of this Policy, the English version shall prevail.

12. Registration Information
Company Name: Bara Asah Workshop
Registered Business Location: Hong Kong
Business Registration Number: 55591032

13. Contact Us
If you have questions or requests about our Privacy Policy or Practice, please click Here to contact us. We aim to respond within 14 business days after receiving your enquiry and verifying your identity.